Salad and Wine
Guest Experience Management
Customer Journey Design
Customer Experience (CX) Strategy
Wine & Hospitality Training
Wine Program Development
Sommelier-led Master Classes
Virtual Tasting Experience Management
Employee Engagement
Event Management

Some of my favorite

"Excellent Customer Service" quotes

“Building a good customer experience does not happen by accident.

It happens by design.” 

~Clare Muscutt

Customers will never love a company

until the employees love it first.” 

~Simon Sinek

Be genuine. Be remarkable. Be worth connecting with.” 

~Seth Godin

"The one statistic that matters most is if the customer comes back. You see, customer loyalty is not about a lifetime. It’s about the next time… Every time!"

~Shep Hyken

© 2017 by Sylvie Tannhauser I All rights reserved